FAQs

What material is used in EOS Jewels jewellery? +


Our jewellery is crafted using high-quality 925 silver, ensuring durability, shine, and a premium finish.

What type of jewellery does EOS Jewels offer? +


EOS Jewels offers a curated collection of elegant silver jewellery including rings, bracelets, pendants, earrings, bands, and necklaces designed for both everyday wear and special occasions.

Is EOS Jewels jewellery suitable for sensitive skin? +

Yes, our jewellery is hypoallergenic and designed to be safe and comfortable for sensitive skin.

How should I care for my jewellery? +

To maintain its shine, store your jewellery in a dry place, avoid contact with water and chemicals, and clean it gently with a soft cloth after use.

How long does delivery take? +

Orders are usually processed within 3–5 business days. Delivery timelines may vary depending on your location, but we ensure fast and reliable shipping.

Do you offer Cash on Delivery (COD)? +

Yes, we offer Cash on Delivery (COD) on select orders for your convenience. Availability may vary based on your location.

Can I return or exchange my order? +


We offer returns or exchanges on eligible products within a limited time period. Please refer to our Return Policy page for complete details.

Will I receive an order confirmation? +


Yes, once you place an order, you will receive a confirmation via email or SMS with your order details.

How can I contact EOS Jewels? +


You can reach out to us through our website contact page or WhatsApp support, and our team will be happy to assist you.